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Payment questions

Ride never took place

I was charged twice

I was in a traffic accident

Driver or vehicle feedback

Issue with driver

Rides with children

Rides with pets

Positive feedback

Technical issues

Managing bank cards

Promo code isn't working

Issue with ride reports

Something else isn't working

Add or delete account

Add or delete a card

Enable push notifications

Change languages in the app

Delete ride history

Requesting and paying for rides

Select payment method

Tip your driver

Use promo codes

Get a ride receipt

Technical issues

Promo code isn't working

Managing bank cards

Issue with ride reports

Something else isn't working

Users

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qrcode

Point your camera at the QR code to download the Yandex Go app

Service classes Partners User license License agreement

Yandex Go is an information society service. The taxi services are provided by carriers.

qrcode

Point your camera at the QR code to download the Yandex Go app

Service classes Partners User license License agreement

Yandex Go is an information society service. The taxi services are provided by carriers.

Yandex Go is an information society service. The taxi services are provided by carriers.