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Lost items
Payment questions
Ride never took place
I was charged twice
Price changed
I owe money
Other issue
Safety
I was in a traffic accident
I feel unsafe
Driver or vehicle feedback
Issue with driver
Issue with car
Rides with children
Rides with pets
Positive feedback
Other issue
Technical issues
Managing bank cards
Promo code isn't working
Account error
Issue with ride reports
Something else isn't working
FAQ
How it works
App settings
Add or delete account
Add or delete a card
Enable push notifications
Change languages in the app
Delete ride history
Requesting and paying for rides
Request a ride
Select payment method
Tip your driver
Use promo codes
Get a ride receipt
Safety
New features
Partnerships
Plus points

Driver or vehicle feedback

Issue with driver

Issue with car

Rides with children

Rides with pets

Positive feedback

Other issue

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qrcode

Point your camera at the QR code to download the Yandex Go app

Service classesPartnersUser licenseLicense agreement

Yandex Go is an information society service. The taxi services are provided by carriers.

qrcode

Point your camera at the QR code to download the Yandex Go app

Service classesPartnersUser licenseLicense agreement

Yandex Go is an information society service. The taxi services are provided by carriers.

Yandex Go is an information society service. The taxi services are provided by carriers.